Order confirmation

After placing your order, you will receive an order confirmation by email. This confirms that we have received your order and that your payment has been authorised or reserved, where applicable.

Please check your spam or junk folder if you do not see the confirmation email in your inbox. If you still cannot find it, contact us at info@leonvarel.com with the subject line “Order Confirmation Not Received”.

Shipping destination and costs

We currently offer free standard shipping on all orders delivered within the Netherlands.

Processing and delivery times

Orders placed before the cut-off time are normally prepared for dispatch on the next business day. Delivery estimates exclude weekends and public holidays and may be affected by circumstances outside our control.

Dispatch and tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and the latest delivery information.

If you have not received tracking information within 7 business days after placing your order, please contact info@leonvarel.com.

Customised products

Products requiring personalisation or other customisation may need additional processing time. Where necessary, we will contact you to confirm the required details before production or dispatch begins.

Order acceptance and pricing

We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, incorrect pricing, payment issues, stock discrepancies or incomplete customer information.

Before accepting or dispatching an order, we may request additional information to verify your identity, address or payment details. Any such checks are carried out to protect both the customer and Léon Varel against unauthorised transactions.

If a product is displayed with an incorrect price, we may contact you for instructions or cancel the order and issue a refund where payment has already been received.

Delays and exceptional circumstances

We make every reasonable effort to process and dispatch orders on time. However, delivery times are estimates and may be affected by carrier delays, severe weather, public holidays, customs checks, operational disruptions or other circumstances beyond our reasonable control.

Contact information

Liora Lifestyle, operating as Léon Varel